Cookies Policy

This Cookies Policy explains how Gransino Casino uses cookies and similar technologies when you visit or use our website. It describes what cookies are, the purposes they serve, how you can manage them and what may happen if you disable them. This policy should be read together with our Privacy Policy and any other website terms that apply to your use of Gransino Casino.

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What cookies are

Cookies are small text files that a website may place on your computer, tablet, mobile phone or other device when you visit. They allow the website to recognise your browser or device and remember certain information about your visit. Some cookies are stored only while your browser is open, while others remain on your device for a longer period or until you remove them.

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We may also use similar technologies, including pixels, tags, scripts, local storage and device-related identifiers. For convenience, this policy refers to cookies and these similar technologies collectively as cookies. These technologies may collect information such as your browser type, device details, language preference, general location, pages viewed, links used, session information and interactions with website features.

Cookies do not usually identify you directly by name. However, information collected through cookies may be combined with information you provide to us, information connected with your account or information received from service providers. Where this occurs, the resulting information may be treated as personal information under applicable privacy laws.

Why we use cookies

Gransino Casino uses cookies to help the website work properly, support account and security functions, remember your choices, understand how visitors use the website and improve the services we provide. Cookies can also help us identify technical problems, maintain the stability of the website and present information that is more relevant to your preferences.

Operate essential website functions, including navigation, session management and security controls.
Remember settings such as language, display preferences and consent choices.
Recognise returning visitors and reduce the need to repeat information during a session.
Monitor website performance, traffic patterns and general use of website features.
Help prevent fraudulent, abusive or unauthorised activity.
Support communications, promotions or content where those activities are permitted and relevant.
Meet legal, regulatory, compliance and responsible gambling requirements.

Types of cookies we may use

Strictly necessary cookies

These cookies are needed for the website to function. They may support login processes, account security, fraud prevention, session continuity, privacy settings and other core services. Because the website may not operate correctly without them, they generally cannot be disabled through the website cookie controls. You may be able to block them through your browser, but doing so may prevent some website features from working.

Preference and functionality cookies

Preference cookies remember choices you make so that the website can provide a more convenient experience. They may remember display settings, selected language, region or other settings that you choose. Removing these cookies may mean that you need to set your preferences again on a later visit.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information about the pages visited, the time spent on a page, navigation paths, errors and the general performance of website features. This information is normally used in aggregated or statistical form to improve design, content, usability, security and service reliability.

Security and fraud-prevention technologies

We may use cookies and similar technologies to help protect accounts, detect unusual behaviour, identify automated or malicious activity and support the integrity of gaming and account systems. These technologies may assess information about a device, browser, session or interaction. Blocking them may affect access to certain features or may cause additional security checks.

Advertising and marketing cookies

Where used and permitted, marketing cookies may help measure the effectiveness of communications, understand interests and show information that may be more relevant to visitors. These cookies may be placed by us or by service providers acting on our behalf. They may also help limit repeated advertisements and record whether a communication has been viewed or acted on. Marketing cookies are not required for basic website operation and may be controlled through available consent tools or browser settings.

Cookies used by service providers

Some cookies may be placed by third parties that provide services to Gransino Casino. These providers may support website hosting, security, analytics, customer support, payment functionality, identity or account services, communications, fraud detection or technical performance. Third-party cookies are subject to the relevant provider's privacy information as well as this policy.

We take reasonable steps to select service providers that are expected to handle information appropriately and only for authorised purposes. Depending on the service, a provider may process information on our behalf or act independently under its own terms. Third parties may collect information about your device or website activity when their tools are active. We do not control every third-party technology, so you should review the privacy and cookie information made available by those providers where appropriate.

Cookies may also be used when you follow a link to another website, use an embedded feature or interact with content supplied by another organisation. Those websites and services have their own policies. We recommend checking them before providing personal information or continuing to use external services.

Personal information and responsible gambling

Cookie information may be used alongside account, transaction, verification or support information when this is necessary for legitimate business, legal, security or regulatory purposes. We may use information to help maintain safe and fair services, support age and identity checks, protect users, meet applicable obligations and identify activity that may require review.

Cookies are not intended to encourage excessive gambling. We may use website and account information to support responsible gambling measures where appropriate. You should use the responsible gambling tools and information available on the website and seek independent support if gambling is becoming difficult to control.

Managing cookies and your choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where required, you can use that tool to accept, reject or manage categories of non-essential cookies. Your choices may be saved in a cookie or similar technology so that we can remember them. If you clear your browser data, use another browser or access the website from another device, you may be asked to make your choices again.

You can also manage cookies through the settings in your web browser. Most browsers allow you to view stored cookies, delete existing cookies, block some or all cookies, or receive a warning before a cookie is placed. The steps differ between browsers and devices, so you should refer to the relevant browser provider's instructions.

Open your browser or device privacy and security settings.
Review the available controls for cookies, site data or tracking technologies.
Choose whether to allow, block or delete cookies, including cookies from specific websites.
Close and reopen your browser if the settings require a restart.
Return to the website and update your cookie preferences if a preference tool is available.

Disabling cookies may not remove information that was collected before your choice was changed. It may also affect the appearance, speed, security or functionality of the website. For example, you may be unable to stay signed in, use account features, complete certain processes or receive content based on saved preferences. Strictly necessary cookies may continue to operate because they are required to provide requested services.

Your browser may offer additional privacy controls, such as blocking cross-site tracking or restricting storage. These controls can be useful, but they may not manage every technology used by the website and may affect other websites you use. Cookie controls are separate from marketing communication preferences. If you no longer want to receive certain communications, use the unsubscribe or preference option provided in the relevant communication where available.

Changes, retention and enquiries

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, legal or regulatory requirements, or our privacy practices. When we make a material change, we may provide notice through the website or another appropriate method. The updated policy will apply from the date stated in the revised version. You should review this page periodically to remain informed.

Cookies are retained for different periods depending on their purpose. Session cookies are generally removed when the browser session ends, while persistent cookies may remain until they expire or are deleted. The retention period for information connected with cookies may also depend on the purpose for which it was collected, our legal obligations, security requirements, dispute resolution needs and the terms of our Privacy Policy.

If you have questions about this Cookies Policy, wish to understand how your information is handled or want to exercise a privacy right available under applicable Australian law, please use the contact or privacy channel made available on the Gransino Casino website. We may need to verify your identity before responding to a request. Further information about collection, use, disclosure, overseas handling, access, correction and complaints is provided in our Privacy Policy.

By continuing to use the website after reviewing any applicable cookie notice, you acknowledge that cookies may be used in accordance with your selected preferences and this policy. Where consent is required, we will seek it through the available consent mechanism.